Preserve the useful detail
Record model, rough-in, supply stop, bowl and tank behavior, floor condition, seat height, leak location, and nearby drain response.
A replaceable tank part, cracked porcelain, loose base, flange damage, accessibility need, and branch clog lead to different decisions.
Call to discuss the issue877-702-1610Record model, rough-in, supply stop, bowl and tank behavior, floor condition, seat height, leak location, and nearby drain response.
Stop flushing if water rises elsewhere. Do not remove the fixture before the full scope and any permit or disposal requirements are clear.
Compare repair parts with fixture removal, new connection, flange allowance, floor protection, setting, disposal, and operation testing.
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